![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
more about computers
Oct. 21st, 2010 03:00 pmIn the story of "one time my company went dumpster diving for labtops and I ended up with one of them," there have been some new and exciting developments. Such as, a Dell service rep was sent out to replace the motherboard, put the labtop back together wrong, and now its wireless card won't work, the keyboard is buckled, and it actually refuses to turn on anymore. Actually, I'm fine with that because I hate the piece of crap and got all my important documents off of it in time. The Dell service rep told me three interesting things:
1. The warranty for this labtop was extended because there's a known problem with the video cards.
2. My cat is very handsome.
3. He's saving up for an apple desktop computer.
Risto looked up this particular model of labtop, and apparently they're just absolutely ridden with problems. This has been 4 significant hardware failures in the span of two months. Is it me, or should people expect better? I guess that in the last 5 years of owning a mac I've come to think of computers as reliable and easy to use, and of customer service as reliable and easy to work with. I knew that apple makes a superior product, but I just assumed that the rest of the industry had made some attempt to catch up in the past 5 years. Not so. How disheartening. My mother suggested I turn it back in to my company, demanding that they "declare it a lemon" and get me a new one. Tempting. It definitely is a lemon.
And now, time to play with excel for budget time. This day just keeps getting better. I am going to make Risto a nice dinner to thank him for helping me so much with my computer issues, and drink one of the hard ciders I bought as a treat for doing the budget work later.
1. The warranty for this labtop was extended because there's a known problem with the video cards.
2. My cat is very handsome.
3. He's saving up for an apple desktop computer.
Risto looked up this particular model of labtop, and apparently they're just absolutely ridden with problems. This has been 4 significant hardware failures in the span of two months. Is it me, or should people expect better? I guess that in the last 5 years of owning a mac I've come to think of computers as reliable and easy to use, and of customer service as reliable and easy to work with. I knew that apple makes a superior product, but I just assumed that the rest of the industry had made some attempt to catch up in the past 5 years. Not so. How disheartening. My mother suggested I turn it back in to my company, demanding that they "declare it a lemon" and get me a new one. Tempting. It definitely is a lemon.
And now, time to play with excel for budget time. This day just keeps getting better. I am going to make Risto a nice dinner to thank him for helping me so much with my computer issues, and drink one of the hard ciders I bought as a treat for doing the budget work later.
